REVIEWS
~QUALITY IS OUR GUARANTEE~
CLEAN, PROFESSIONAL, FRIENDLY, HONEST, RELIABLE SERVICES
If for any reason your experience with us falls short of your expectations, we invite you to let any of us know how we can make your next visit a better one. Any questions or comments, regarding your service after you leave, please reach out to your Stylist directly or fill out this form to reach our Salon management. Your opinion matters to us.
CLEAN, PROFESSIONAL, FRIENDLY, HONEST, RELIABLE SERVICES
If for any reason your experience with us falls short of your expectations, we invite you to let any of us know how we can make your next visit a better one. Any questions or comments, regarding your service after you leave, please reach out to your Stylist directly or fill out this form to reach our Salon management. Your opinion matters to us.
CLIENT REVIEWS
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Google, Yelp or CitySearch Reviews
WE APPRECIATE YOUR SUPPORT!
Have Complete Confidence In Using Salon Chateau-Great Salon! – I have lived in BR for the majority of my life but modeled throughout the south and midwest for well over 30 years - so to say that I have seen 100's of stylists and been in an endless number of salons is an understatement. Even though I am no longer modeling I am still definitely what one would call hyper-particular about salon atmosphere/professionalism balanced with sincere/friendly hair stylist, services offered, fair/reasonable pricing and accurate execution of services requested (on a consistent basis). I am so particular I even do a pre-appointment visit to the salon as a preventative measure. That being said, I have been a client of Salon Chateau since 2010. I waited until I had had a considerable number of appointments to leave this feedback because as I stated I consider consistency of services to be important. First and foremost, the owner is beyond personable and professional-along with being sincerely concerned that all of her customers are happy with their services. I have no doubt that if I was ever "unhappy: with a style-color-or service that the owner, Memory, would do everything she could do to correct the problem. A reminder to all consumers: It is our responsibility as customers to convey to both the salon owner and stylist alike when we are not happy with services rendered. I have not had one single complaint since 2010. Secondly,my hairstylist is one of the most attentive, sweetest and excellent stylist that I have ever had. If you are not happy-she's not happy! She has kept herself aware of changes in current hairstyles, learned how to execute latest trends and has accurately executed every one of my requests to perfection. I have never seen her nor any of the other hairstylists being anything but professional. The only conversations I have ever witnessed going on during business hours are between hairstylists and their clients and the normal sociable greetings when a client enters the salon. I expect my stylist to be a great beautician but never a magician. I am keenly aware and realistic of what my hair can/cannot do. I am very thorough in my requests if I have a particular style, color or cut in mind. I explain every detail to my stylist then ask my stylist to discuss the possibilities of execution-applicable to my haircut, length and texture. I know it is my responsibility (even if I have to schedule a pre-appointment consult) to convey my thoughts and get professional feedback. I would never expect my hairstylist to read my mind with a minimal discussion of my expectancies. I have seen it countless times before in a wide array of professional relationships-people think they are clear communicators but are not. I trust my stylist at Salon Chateau and the training that she pursued as a professional and that the owner has required all of her stylist to have. So much so....that when it came to making some important style/cut decisions about overall length and bang-style. I told my stylist to look at my face shape and I would leave it up to her-to use her professional judgement. Often more times than not - we think we know what looks good on us - as far as hairstyles/lengths - when in fact we are walking around in need of a serious hair intervention. Since 2010 I have never had that fear because I am 100% confident with my stylist and salon selection. I hope if you are in search of a salon-you will consider Salon Chateau. I have been beyond satisfied since 2010 and have been referring all my girlfriends, family members and those that compliment my hairstyle to this salon. I would never refer people-much less leave a city/statewide accessible review for them if I didn't have complete faith in their service, competency and professionalism.
~Juanita "Missy" S. ~CitySearch.com Review
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